This policy explains what data VK.watch collects, why we collect it, how it is stored, and what rights you have. By using the service, you confirm that you have read and understood this policy.
I. What data we collect
Account data: email address and password hash provided during registration.
Billing data: company name, tax number, and billing address — only if you provide them for invoicing purposes.
Payment metadata: transaction identifiers and order details. Card numbers and bank credentials are never stored on our servers; all payments are processed by trusted third-party providers.
Technical logs: IP address, browser type, referrer URL, and timestamps of requests. These logs are used for security, abuse prevention, and diagnostics.
Usage data: pages viewed, search queries, and features used — collected to improve the service and understand usage patterns.
II. How we use your data
To provide and maintain the service: authenticate your sessions, enforce plan limits, and deliver the features you pay for.
To process payments: create orders, generate invoices, and reconcile transactions with payment providers.
To communicate with you: send order confirmations, password reset links, and important service announcements to your registered email.
To improve the service: analyze aggregated, anonymized usage data to identify bugs, optimize performance, and plan new features.
To ensure security: detect and prevent fraud, unauthorized access, and abuse.
III. Cookies and local storage
VK.watch uses a session cookie to keep you signed in. This cookie is essential for the service to function and cannot be disabled.
We store your preferred language in a cookie so the interface loads in the correct locale on your next visit.
We do not use advertising or tracking cookies. Third-party analytics, if enabled, rely on anonymized, cookieless measurement.
IV. Third-party services
Payment processing is handled by external providers. When you proceed to payment, you interact directly with the provider's checkout page. We receive only a transaction confirmation and do not have access to your card details.
We may use analytics services (e.g. Google Analytics) with anonymized data collection to understand how the service is used. No personally identifiable information is shared with analytics providers.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
V. Data retention
Account data is retained for as long as your account exists. If you request account deletion, your data is removed within 30 days, except where retention is required by law (e.g. invoicing records).
Technical logs are retained for up to 90 days and then automatically purged.
Payment records are kept for the period required by applicable tax and accounting regulations.
VI. Your rights
You may request a copy of the personal data we hold about you by emailing support@vk.watch.
You may request correction of inaccurate personal data at any time.
You may request deletion of your account and associated data. We will process such requests within 30 days, subject to legal retention obligations.
If you believe your data rights have been violated, you may file a complaint with the relevant data protection authority in your jurisdiction.
VII. Children
VK.watch is intended for adult users. We do not knowingly collect personal data from anyone under the age of 16. If you believe a minor has created an account, contact us and we will delete it promptly.
VIII. Changes to this policy
We may update this privacy policy from time to time. Significant changes will be announced through the interface or via email. Continued use of the service after the updated policy is published constitutes acceptance of the new version.
